Admissions Process
What to expect when you reach out to our treatment centre in Spain
Our admissions process at Camino Recovery Spain
Reaching out for help can feel overwhelming, especially when trauma, addiction or other mental health challenges are part of your experience.
Whether you are seeking support for yourself or someone you care about, our team is here to offer compassionate, personalised guidance from your very first contact, ensuring you feel supported and understood every step of the way.
We understand how difficult it can be to take that first step towards recovery, and we want you to know that you are not alone.
To help ease your concerns, here is a step-by-step guide to our admissions process, from your initial enquiry through to your first day at Camino Recovery.
Starting the process
The first step is to contact our centre. You can reach us by telephone on +34 711 018 708, by WhatsApp or through our online enquiry form.
During your first call, you will speak to one of our experienced admissions coordinators, who will ensure the conversation is supportive and informative.
Your privacy is of utmost importance to us
Every conversation you have with our team will be confidential, so you can feel safe sharing information with us.
We will listen, get to know you and help you explore whether our treatment programmmes are suitable for your needs or those of your loved one.
We are here to offer as much guidance and support as you need to help you make an informed decision about your recovery journey.
Personalised guidance and treatment planning
Based on your initial enquiry, our admissions team will guide you through what a stay at Camino Recovery entails, using a sample weekly schedule and information about available sessions.
They will explain our trauma-informed treatment approach and the therapies we provide as part of our integrated recovery programme.
Our team will answer any questions you or your family may have as we discuss suitable programme options, check your availability and provide clarity on possible admission timeframes.
Generally, the initial information call will be followed by an assessment screening and a follow-up clinical call to discuss your needs in more depth.
This helps our clinical team understand your circumstances and consider whether our bespoke treatment approach is suitable for you.
All of this is provided free of charge with no obligation.
Support throughout the admissions process
Our admissions team is always available to answer any questions you may have, offering tailored guidance and ongoing support whenever you need it.
We are here to ensure you do not navigate this process alone.
Booking a tour of our centre
If it helps, you and your loved ones are very welcome to arrange a tour to view our centre, subject to availability.
Many clients take this option because it gives them a better sense of our environment, the chance to view a prospective room and even the opportunity to meet members of the clinical team.
Tours are also a good opportunity for us to understand your clinical needs and challenges further, allowing us to explore
Many clients gain significant reassurance from tours and from meeting our team in person, and we encourage you to consider this option once you make your initial enquiry.
You can also explore our facilities and private suites before arranging a visit.
Financial and practical considerations
At Camino Recovery, we understand that financial and practical concerns can feel overwhelming when considering mental health and/or addiction treatment at a residential centre.
We try to make this process as seamless and transparent as possible by discussing the following with you during your initial call:
- Treatment fees and payment options.
- Insurance coverage options, where applicable.
- What is included in your treatment programme.
- Travel, arrival and practical arrangements for Spain.
Our admissions team is here to support you with any necessary travel arrangements, including those involving family members attending the centre with you.
If you have any questions about treatment fees or travel logistics, please get in touch with our admissions team, who will gladly assist.
Preparing for admission
Once your admission date is confirmed, our team will gently guide you through the preparation process, ensuring you feel ready and informed about what to expect once you arrive at Camino Recovery near Málaga.
We keep things as straightforward as possible and will go through the following with you:
- What to pack and which items to leave at home.
- Arrival details and additional travel information.
- What to expect during your first few days in treatment.
- Any questions or concerns you may have.
Your arrival at Camino Recovery
Once you arrive at Camino Recovery, you will receive a warm welcome from our team and be given plenty of time to settle in and rest.
Any further assessments will be completed, and our staff will gradually introduce you to the routines, environment and wider clinical team.
Our focus is on creating a calm, supportive, respectful space where you can begin your recovery.
With your permission, we will maintain contact with your family and support them with their own needs whilst you are with us.
Next steps
At Camino Recovery, we understand just how difficult it can be to reach out for help, particularly if it's your first time entering treatment.
Some members of our team have walked a similar path themselves, so we understand the courage it can take to begin treatment. We are here to guide you every step of the way.
Whether you or a loved one is ready to begin treatment now, or you're simply exploring your options, our admissions team is always here to listen.
Contact us today for a gentle, confidential conversation and take the first step towards a healthier, more fulfilling life.
